Cookie policy
Last updated 16 October 2026
allo.care uses what’s needed for the site to work, and analytics cookies only if you accept them. We don’t use advertising cookies.
We count visits with PostHog, set up to work without cookies or storing anything on your device. If you accept analytics cookies, Google Analytics and Microsoft Clarity show us how people move through the site, with anything typed, and all the words on the setup form, hidden. You can change your choice here at any time:
What we use
| What | Why | How long |
|---|---|---|
| Our website host | Security and keeping the site running | The visit |
| Stripe, on its payment page | Taking payment securely and preventing fraud | Set by Stripe; see stripe.com/cookies-policy |
| Your login (sb-… cookies), when you log in to your Allo | Keeping you logged in to your Allo account | Until you log out, or about a week without visiting |
| Your unfinished setup (allo_setup_draft, stored in your browser) | Keeping what you entered in the first 3 setup steps if you leave or refresh the page. It stays on your device | Until you pay, or 7 days |
| Your cookie choice (allo_cookie_consent, stored in your browser) | Remembering whether you accepted analytics cookies, so we don’t ask again | Until you clear it or change your choice |
Only if you accept analytics cookies:
| What | Why | How long |
|---|---|---|
| Google Analytics (_ga, _ga_…) | Counting visits and seeing which pages and steps people use | Up to 2 years |
| Microsoft Clarity (_clck, _clsk and Microsoft’s own cookies) | Heatmaps and recordings of visits, with typing and the setup form’s words hidden | _clck up to 1 year, _clsk 1 day |
If you change your mind, choose Reject in Cookie settings. We remove these cookies from allo.care and tell Google and Microsoft to stop.
Controlling cookies
You can block or delete cookies in your browser settings. The payment page may not work without Stripe’s essential cookies.
Questions: privacy@allo.care. More on how we use personal information in our privacy notice.